Terms of Service
Effective Date: Mar 2025
1. Acceptance of Terms
By accessing or using Petblizzard (“we,” “us,” “our”)’s website at Petblizzard (the “Site”) and related services (collectively, the “Service”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree with any part of the Terms, you must cease use of the Service immediately.
2. Eligibility
You must be at least 14 (or the age of majority in your jurisdiction) to use our Service. By using our Service, you represent that you have the legal capacity to enter a binding contract.
3. Accounts and Registration
- Account Creation: You may need to create an account to access certain features. You agree to provide accurate and complete information when creating an account.
- Account Security: You are responsible for maintaining the confidentiality of your login credentials. Notify us immediately if you suspect unauthorized account use.
4. Orders and Payments
- Product Descriptions: We strive to be accurate, but if a product is listed incorrectly, we reserve the right to correct errors and update product information at any time.
- Pricing: All prices are displayed in Australian unless otherwise indicated. Taxes or shipping fees may apply.
- Payment: We accept major credit cards, PayPal, or other payment gateways. Your purchase is not complete until payment is processed.
- Order Acceptance: We reserve the right to refuse or cancel any order for reasons including product unavailability, errors in pricing or product information, or suspected fraudulent activity.
5. Shipping and Delivery
We will ship items according to the shipping address provided at checkout. Delivery times may vary based on location and chosen shipping method. Once an item leaves our facility, we are not liable for carrier delays.
6. Refunds and Returns
Our return/refund policy is set forth in Refund Policy Page. Please review it prior to making a purchase.
7. Intellectual Property
All content on the Site (text, graphics, logos, images, software) is owned or licensed by Petblizzard and protected by applicable intellectual property laws. You may not use, reproduce, distribute, or modify any content without our written consent.
8. User Conduct
You agree not to use the Service for any unlawful or prohibited activity, including but not limited to:
- Posting harmful or offensive content
- Violating any applicable laws or regulations
- Infringing upon the rights of others
- Uploading or transmitting viruses, malware, or harmful code
9. Limitation of Liability
To the fullest extent permitted by law, Petblizzard and its affiliates shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Service. Our maximum liability to you for any damages shall not exceed the total amount you paid for the order in dispute.
10. Indemnification
You agree to indemnify and hold harmless Petblizzard and its officers, directors, and employees from any claims, damages, or expenses (including legal fees) arising from your use of the Service or violation of these Terms.
11. Termination
We reserve the right to suspend or terminate your account and access to the Service at any time, for any reason, including if we believe you have violated these Terms.
12. Governing Law
These Terms and any separate agreements shall be governed by and construed in accordance with the laws of Australia, without regard to conflict of law principles.
13. Changes to the Terms
We may update these Terms from time to time. When we do, we will revise the “Effective Date” at the top. Continued use of the Service constitutes acceptance of any updated Terms.
10. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Email: petblizzard@petblizzard.com
Address: George St Sydney, NSW 2000 Australia
